Welcome to Missouri Online after-hours chat support monitored by Black Belt Help.
We are able to offer 24/7 assistance with academic technologies via text and phone through a partnership with Black Belt Help (BBH). While the partners at BBH do not have direct access to our UM systems, they can assist you with many tasks related to Canvas, Panopto, etc. If they cannot assist you, they will send a request back to the Missouri Online AT team, who will be able to address the issue during working hours.
Missouri Online chat hours:
- Monday–Thursday | 9 a.m. – 3 p.m.
- Friday | 10 a.m. – 3 p.m.